Update: If you’re looking for current Dynamics 365 pricing information, check out my cost comparison post to see...
The Issue In mid-March, Microsoft released these Windows Updates: KB 4013429 KB 4012215 KB 4012216 KB...
The principles of agile software development prioritize working software over comprehensive documentation and...
As my colleague Chris wrote recently, there are multiple ways your users derive value from your association, and one of...
Introducing Voice of the Customer Unless you truly understand your customer’s experience, you can keep losing...
Earlier this month I published an article about how Microsoft’s Dynamics 365, which Microsoft rolled out in late...
Scenario: You are at the end of a project that is just about to go live, and one of the last items on your list is...
Early last year I wrote an article about how it was time for associations to do away with what I called “vanity...
For years now, many small-to-medium-sized businesses (SMBs) have had to make a difficult decision, and that is whether...
In my opinion, Microsoft CRM’s greatest feature is that is solely designed to operate in a browser. This allows for a...
For the past several years, Cobalt, the software company I founded and run as CEO, has put on quarterly staff events...
Earlier this year, Microsoft acquired LinkedIn for $26.2 billion, and while some may assume it was simply because...