There is no doubt that making the investment in a CRM implementation, migration, or upgrade with Dynamics 365 Online will have strong ROI for your team. Even if you only use the out-of-the-box functionality with Dynamics 365 and the Power Platform or Cobalt’s Engagement Dynamics custom software modules for specific industry needs, you will be far ahead of where you are now.
When you add Cobalt’s CRM support and Dynamics 365 managed services, it’s another huge layer of value for your team and whoever you serve. With unlimited end-user support questions, configuration and customizations, custom development, report creation, and more packed into this offering, we’ll make it easier for you to maximize your CRM investment.
Read an overview of our support and managed services and then reach out for a free team assessment or product showcase to see exactly what the value for your team could be.
The bottomless potential of Dynamics 365 and the Power Platform means there is also an endless list of questions your team will have as you go. Cobalt makes an active, engaged contribution in the growing Dynamics 365 support community through our blog, webinars, and the exclusive content we package for our email newsletter subscribers. What comes free with every implementation package Cobalt offers is already much stronger and in-depth than what you’ll find with most vendors.
But when you add Cobalt’s managed services and end-user support as a part of your CRM investment, when someone in your organization starts wondering “How do I … ?“ you will have Cobalt’s responsive expertise on tap. Your team will be ready to tackle future problem solving and in-house innovation with a new kind of confidence. You’re essentially hiring an entire tier of the best Dynamics 365 industry experts that are always in such demand — without all the overhead of actually recruiting and hiring those experts.
Monthly Check-Ins & Backlog Management
Short, simple, and helpful where you need it. With every managed services subscription, we include a 30-minute monthly check-in call with your account manager. You’ll get dependable, ongoing advice on how to get the most out of Dynamics 365 and the Power Platform. We will also maintain a backlog of projects to help you prioritize and schedule future updates.
This is an area that traditionally causes some confusion for organizations. On top of that potential frustration, many teams wind up paying more than they need to for their licensing and storage. With our managed services, Cobalt will actively work with you to make sure that you have the appropriate licensing for your staff size and needs.
Cobalt is a Microsoft Cloud Solution Provider (CSP) and we offer a complete, free licensing assessment for teams before you even get started with an implementation project or managed services agreement with our team.
Let’s Explore Specific Ways Our Managed Services Can Help
You’re investing in Microsoft Dynamics 365 — one of the only true, world-class CRM solutions available. Their huge research and development budget and strategic long-term investments and integrations with LinkedIn and other platforms that power business success today are only going to expand what’s possible for your organization.
Why settle for the lack of support and expertise, or the bare minimum management, that comes with inexperienced CRM vendors? Cobalt has world-class ongoing support and managed services to match the potential of Dynamics 365 and the Power Platform — at an affordable rate that often pays for itself in less than a year.