Scenario: You are at the end of a project that is just about to go live, and one of the last items on your list is...
For years now, many small-to-medium-sized businesses (SMBs) have had to make a difficult decision, and that is whether...
In my opinion, Microsoft CRM’s greatest feature is that is solely designed to operate in a browser. This allows for a...
Earlier this year, Microsoft acquired LinkedIn for $26.2 billion, and while some may assume it was simply because...
If there’s been a consistent theme on this blog in recent months, it’s our belief that the future of CRM is in the...
It’s no secret that Microsoft has tied much of its future to the cloud. With its all-in approach to Dynamics Online,...
At a Microsoft Dynamics CRM conference I attended recently, a speaker polled the audience, asking how many of the...
If you’ve never attended the eXtremeCRM innovation challenge and you’re wondering what it’s like or whether...
I recently attended a conference for Microsoft Dynamics CRM users, and during one of the sessions the speaker...
Most of our clients at Cobalt use our solutions to run nearly every aspect of their association’s business. Our...
At Cobalt when we implement CRM systems for our customers, our goal is to get our clients up and running on...
In my three years of doing business analysis for Cobalt, I’ve seen over a thousand CRM software requirements for...