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About the Position

We currently have an opening for a CRM Consultant who will execute the project management, business analyst, technical writer, customization and configuration, and quality assurance roles in support of the implementation of our prod­­ucts and Microsoft Dynamics CRM. Initial tasks will include working with other team members to manage existing implementation projects. Product knowledge gained in this capacity will lead to greater responsibility, including working directly with new clients as a project manager. All candidates must be comfortable working directly with customers in a collaborative environment.

This full-time position is based at our headquarters in Alexandria, Virginia. Candidates must be willing to travel up to 15% locally and 10% nationally.

Primary Duties

  • Learn the intricacies of our core products
  • Manage client implementation projects of Microsoft Dynamics CRM
  • Gather and document business requirements
  • Perform deployments and quality assurance of our systems and products
  • Configuration and customize our products and Microsoft Dynamics CRM
  • Collaborate with software engineers to write and update product documentation, test cases, and user manuals
  • Assist with non-position specific tasks (sales demonstrations, training new employees, etc.)
  • Act as the project manager for new implementation projects
  • Promote Cobalt at industry eventsRequired Qualifications

Required Qualifications

  • Bachelor’s Degree
  • 2 – 3 years of experience implementing Microsoft Dynamics CRM
  • An interest in IT project management
  • Fluency in English (written and oral)
  • Excellent communication and writing skills
  • Organizational and task management skills
  • 1 – 3 years of project management experience
  • Great personality (patient, upbeat, friendly and professional)

Desired Qualifications

  • Prior positions working with associations or certification boards
  • Experience running meetings with online meeting and collaboration tools (Skype for Business, Webex, etc.)
  • Experience with agile software development techniquesCompensation


Cobalt provides all employees with medical, vision, dental, life and disability insurance, a 401K plan with employer matching and free parking as well as a relaxed work environment in Alexandria. Cobalt hires talented, motivated people that like to see the results of their work and that strive to grow the company and develop their own skills. The CRM Consultant position pays an annual salary of $70,000 – $80,000, based on experience with the opportunity to make up to 10% more in annual performance-based bonuses.

To Apply

Please send the following to with “CRM Consultant” as the subject line:

  • Current Resume
  • Cover Letter

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