What is Association Management Software (AMS)?

idea AMS is the commonly used acronym for association management software. The primary responsibility of your AMS is to serve as a database for all your member data –this includescontact information, preferences, communication history and more in one central, comprehensive solution.

But an AMS can be more than just a database. Associations use their AMS to infuse the power of productivity into every day tasks– continuing education management to event registration– staff can focus on the program and members, instead of basic administration.

An AMS does not have to be broken down into modules, but should be an complete solution that meets your needs. Features that should be included are:

Member Management
Customer Service
Meeting Management
Marketing Management
Certification Management
Accounting
Reporting
Member Self-Service Tools
Web Site Content Management

When considering an AMS, ensure that all of the features and functionality that is shown in a demonstration is included in the product you are receiving and doesn't cost extra as a module.