The Cobalt Blog

• Change is Good!

  December 19, 2012

  Recently, Cobalt has announced a strategic reorganization aimed at focusing more resources on product innovation and industry outreach. To accomplish this, Cobalt has appointed Chris Capistran to the position of President. Chris will drive Cobalt’s product management efforts and oversee Cobalt’s cross-functional product teams. Cobalt has also promoted Keith Robinson to Director of Consulting Services and Association Practice Manager. Keith will oversee Cobalt’s consulting practice and work with Chris to push the Cobalt Association Management ...

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• Introducing Zendesk

  December 19, 2012

  Zendesk is Cobalt’s brand new technical support system! We are excited to share this simple yet robust tool with our clients. 

  Zendesk is easy to use, has a fast ticketing system, and has data-driven reporting tools that make it easy for Cobalt to improve customer satisfaction. It’s compatible with tablets, smartphones, and computers, so you can communicate with us from anywhere. Finally, it offers knowledge base and community features that give our clients a quick ...

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• Cobalt Welcomes Ryan Wagner to the team!

  December 19, 2012

  
  

  Cobalt welcomes Ryan Wagner as a .NET Support Developer. Prior to joining Cobalt, Ryan worked as a Software Engineer on flight simulator programs at Rockwell Collins. He graduated from Virginia Tech with a degree in Aerospace Engineering. Outside of work, Ryan produces music and is a supporter of the Washington Nationals and DC United. We are excited to have him on board! 

  
  

  
  

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• Cobalt Welcomes David Rothschild to the team!

  December 19, 2012

  Cobalt welcomes David Rothschild as a Software Product Specialist. Prior to joining Cobalt, and while still a student, David taught other students and faculty technology in the Film and Television departments at Temple University. His first experience in software was developing, implementing, and training a database system for the John Templeton Foundation. PC to Mac, medical tech to TV studios, there is little he hasn’t supported. He’s developed training departments, provided enterprise and consumer-level IT ...

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• Cobalt Welcomes Shelley Cavanaugh to the team!

  December 19, 2012

  Cobalt is delighted to welcome Shelley Cavanaugh to our team as a Software Product Specialist. Prior to joining Cobalt, Shelley worked as a Technical Support Representative at Avectra and as a Member Services Representative at the U.S. Chamber of Commerce. In her spare time, Shelley loves being a mother to and spending time with her two-year-old daughter, Chanel.  

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